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Ann Bens

Community Expert

Ann Bens

Community Expert since 2010

Community Expert

Ann Bens

Community Expert since 2010

Activity

Re: Premiere Pro Crashes Randomly Using all System...

by Community Expert in Premiere Pro Bugs
Jan 19, 2026
Jan 19, 2026
[moved to beta forum by mod] ... View more

Re: How to change orientation for specific videos ...

by Community Expert in Premiere Pro Discussions
Jan 19, 2026
Jan 19, 2026
It all has to do with the way you operate/hold your phone Before hitting the record button you need to be sure everything is set to the correct orientation. Not just the phone itself, but you also need to check the app if it is not rotated 90 degrees or upside down (You can check this by looking a the text.) ... View more

Re: Playback corruption during accelerated playbac...

by Community Expert in Premiere Pro Discussions
Jan 19, 2026
Jan 19, 2026
Please state the exact version of Premiere. ... View more

Re: License Activation Removal

by Community Expert in Premiere Elements Discussions
Jan 19, 2026
Jan 19, 2026
Best it to contact support over this. ... View more

Re: Sluggish

by Community Expert in Premiere Pro (Beta) Bugs
‎Jan 18, 2026 02:26 PM
‎Jan 18, 2026 02:26 PM
It now also crashes unexpectedly. ... View more

Sluggish

by Community Expert in Premiere Pro (Beta) Bugs
‎Jan 18, 2026 01:29 PM
‎Jan 18, 2026 01:29 PM
Before the major crash and update the program ran smoothly. Now after the update is runs sluggish. When scrolling through the timeline it takes a moment to update in the program monitor or it just skips clips  Takes a while to open the Scopes and takes a while to update when adjusting Lumetri. W11pro 26.1.1 B30     ... View more

Re: premiere pro不能有繁體中文的原因是政治考量嗎？

by Community Expert in Premiere Pro Ideas
‎Jan 18, 2026 10:00 AM
‎Jan 18, 2026 10:00 AM
Moved to Ideas board. ... View more

Re: Need to know how to find the default file loca...

by Community Expert in Premiere Elements Discussions
‎Jan 18, 2026 05:17 AM
‎Jan 18, 2026 05:17 AM
Go into the Preferences > Media Cache and set a path for the cfa and peak files and Media cache database. Set a folder first and call it e.g. Temp. Then it is easy to clean them out once in a while. If you want a clean documents directory make a folder and put all your pdf's in, same goes video etc. Maybe even better is to make a folder(s) on a dedicated drive If you ever get a window crash it wont be lost.           @John T Smith Hit the download button. ... View more

Re: Bring the New Premiere Pro Mobile Interface to...

by Community Expert in Premiere Pro Ideas
‎Jan 18, 2026 04:48 AM
‎Jan 18, 2026 04:48 AM
Have you looked at the new Elements 2026? It's a stripped version of Premiere Pro. ... View more

Re: Need to know how to find the default file loca...

by Community Expert in Premiere Elements Discussions
‎Jan 17, 2026 10:19 AM
‎Jan 17, 2026 10:19 AM
Post screenshots. ... View more

Re: Premiere Pro dialog windows cropped on Lenovo ...

by Community Expert in Premiere Pro Discussions
‎Jan 17, 2026 08:33 AM
‎Jan 17, 2026 08:33 AM
Your computer display looks too small for Premiere to work properly. Not you screen resolution, but your actual computer display needs to be 1920x1080. Premiere Pro system requirements         ... View more

Re: Mask folder lost

by Community Expert in Premiere Pro (Beta) Bugs
‎Jan 17, 2026 07:01 AM
1 Upvote
‎Jan 17, 2026 07:01 AM
1 Upvote
As a workaround I made a mask folder. Copied all the mask data from previous projects and put them inside this folder. No locate request appeared. ... View more

Re: Premiere Pro subtitles (captions) aren't appea...

by Community Expert in Premiere Pro Discussions
‎Jan 17, 2026 03:12 AM
‎Jan 17, 2026 03:12 AM
Did you use Cleaner tool before re-installing? https://helpx.adobe.com/creative-cloud/apps/troubleshoot/diagnostics-repair-tools/run-creative-cloud-cleaner-tool.html   Beware, if you do decide to use the beta you cannot go back with that project to version 2025. ... View more

Re: Need to know how to find the default file loca...

by Community Expert in Premiere Elements Discussions
‎Jan 17, 2026 03:05 AM
‎Jan 17, 2026 03:05 AM
1. You dont need to use the welcome screen. Just click on the icon in the taskbar or go to your project folder and double click on the name of your project. 2. All directories are in one place: the same as the project. Default is Documents / Adobe / Premiere Elements, but you chance change that to any location. If you open an autosave then the first thing you do is rename the project and put it in your main project folder. ... View more

Re: Fade to Black effect that can be added to top ...

by Community Expert in Premiere Pro Ideas
‎Jan 16, 2026 12:24 PM
‎Jan 16, 2026 12:24 PM
  Dip to Black does work!!!!!!!!!   In the first screenshot I used the Impact dip to black as in future builds the native dip to black becomes legacy and eventually removed from the program. The transition needs to be set to 50% as it really better suited as a double-sided transition. BTW this is 26.1.1 beta.   ... View more

Mask folder lost

by Community Expert in Premiere Pro (Beta) Bugs
‎Jan 16, 2026 11:56 AM
‎Jan 16, 2026 11:56 AM
When importing a project into a new project, the mask data is lost. The program asks to locate the folder, but the folder does not exist. W11 26.1.1.30 ... View more

Re: El monitor de programa

by Community Expert in Premiere Pro Discussions
‎Jan 16, 2026 02:02 AM
‎Jan 16, 2026 02:02 AM
Make sure your graphics card driver is the most current one for nvidia that would be the studio driver  ... View more

Re: Fade to Black effect that can be added to top ...

by Community Expert in Premiere Pro Ideas
‎Jan 15, 2026 02:58 PM
‎Jan 15, 2026 02:58 PM
Why is Dip to Black not working for you?   ... View more

Re: How to spacebar and have playhead stop at sequ...

by Community Expert in Premiere Pro Discussions
‎Jan 15, 2026 02:32 PM
‎Jan 15, 2026 02:32 PM
Ctrl+shift+space will play in to out.   If you mean the playhead keeps on playing after the last clip then most likely you have a stray asset beyond the 'last' clip. ... View more

Re: Can't see where I'm dragging clips in timeline

by Community Expert in Premiere Pro Bugs
‎Jan 15, 2026 02:29 PM
‎Jan 15, 2026 02:29 PM
Did not say which version of Premiere you are using. ... View more

Re: Last frame of warp stabilizer clip is black, g...

by Community Expert in Premiere Pro Discussions
‎Jan 15, 2026 08:14 AM
‎Jan 15, 2026 08:14 AM
No just the faulty clips: start with one or two. Might want to try a short section without hardware encoding or try Quicktime prores I see twoo different formats H.264 and mxfop1a ... View more

Re: Last frame of warp stabilizer clip is black, g...

by Community Expert in Premiere Pro Discussions
‎Jan 15, 2026 07:22 AM
‎Jan 15, 2026 07:22 AM
If its 13 out of 90 I am guessing the clips are somewhat off. Convert a clip to prores and see if it will go without a black frame. Still dont know your export settings. Post screenshot. Does it show black frames when exporting to Prores? ... View more

Re: Last frame of warp stabilizer clip is black, g...

by Community Expert in Premiere Pro Discussions
‎Jan 15, 2026 06:08 AM
‎Jan 15, 2026 06:08 AM
Tried render and replace then add WS. ... View more

Re: Last frame of warp stabilizer clip is black, g...

by Community Expert in Premiere Pro Discussions
‎Jan 15, 2026 04:42 AM
‎Jan 15, 2026 04:42 AM
You dont say what other effects/transitions besides warp stabilizer are added or export settings or error message Tried to import project into a new project? ... View more

Re: undo unlinkt clips

by Community Expert in Premiere Pro Discussions
‎Jan 15, 2026 04:32 AM
‎Jan 15, 2026 04:32 AM
Use an auto save. ... View more

Re: Now in Beta: Cleaner, More Organized Menus Acr...

by Community Expert in Premiere Pro (Beta) Discussions
‎Jan 15, 2026 03:25 AM
3 Upvotes
‎Jan 15, 2026 03:25 AM
3 Upvotes
Last couple of builds we got the old menu back: hope it stays that way. ... View more
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